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FAQ (5 / 19)
Where can I download GoSign Desktop?
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GoSign Key Controller User Guide

What I need
GoSign Key Controller installed on your pc;
A valid QES certificate;
A program installed on your pc that allows you to digitally sign your document (ex. Adobe Reader).

Guide to Sign and Send Function on GoSign (Web)

What I need
Link to GoSign portal;
User ID and Password to the portal;
A valid sign certificate;
PIN code to finalize your signature during the sign process;
A file to upload;
GoSign Desktop software installed.

Guide to using Qualified Verification with GoSign Desktop

Introduction
With GoSign Desktop's new "Qualified Verification" feature, compliant with the eIDAS regulation, you can certify electronic signatures, seals and timestamps with a verification report sealed by InfoCert.
The following are the main reasons for using Qualified Verification:
Legal Validity throughout the EU: each document is certified and recognized in all Member States;
Sealed Verification Report: official and irrefutable proof of the validity of signatures, seals and documents, protected by a qualified electronic seal issued by a QTSP such as InfoCert;
Fraud Protection: guarantee of authenticity and integrity of data, compliant with the highest standards;
Traceability and Audit: certified documentation ready for inspections and regulatory controls;

GoSign PRO license Renewal Guide

What you need
Your active but expiring GoSign PRO license;
GoSign Desktop installed (if you don't have it, download it HERE for free);
Your InfoCert account.

Guide to Registering a New ESEAL Account on GoSign Desktop

Introduction
With the 2.1.9 update, the user in possession of an ESEAL certificate already configured in GoSign Desktop will necessarily have to log in again using the user and password credentials of the relevant account, valid for access to MySign.
The configuration of the ESEAL account also requires the insertion of a “Virtual OTP Token” / long-lasting JWT), generated via MySign: to facilitate the user it is possible to copy the “Virtual OTP Token” from the previously configured and deactivated account in this update, so that you can insert it for the configuration of the new account.

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